Refund Policy

Last Updated: 31-03-2025

At RNP SOLUTIONS, we strive to provide high-quality digital services and customer satisfaction. However, we understand that there may be situations where a refund is necessary. This Refund Policy outlines our terms and conditions regarding refunds.

1. Eligibility for Refunds

We offer refunds under the following conditions:

✅ Website Development & Digital Services

• A full refund is available only if the project has not yet started.
• If work has already begun, a partial refund may be considered based on the amount of work completed.
• No refunds will be provided once the final project has been delivered.

✅ Graphic Design & Video Editing Services

• Refunds are available only before the initial design drafts are shared.
• If revisions have been made and approved, no refunds will be issued.

✅ SEO & Digital Marketing Services

• Since SEO and digital marketing involve long-term strategies, refunds are not available once the campaign has started.
• If services are canceled before work begins, a full refund may be issued.

✅ Resume & Shaadi Bio-Data Services

• Refunds are not available after the first draft has been delivered.
• If you cancel before work starts, you may receive a full refund.

2. Non-Refundable Services

The following services are non-refundable:
❌ Domain and hosting purchases (as they are managed by third-party providers).
❌ Customized or special-request projects after work has begun.
❌ Digital marketing and advertising spend (e.g., Facebook or Google Ads costs).

3. Refund Request Process

If you believe you are eligible for a refund, follow these steps:
1️⃣ Contact Us at info@rnpsolutions.in or +91 8882449051 within 7 days of your purchase.
2️⃣ Provide your order details and reason for requesting a refund.
3️⃣ Our team will review your request and respond within 5 business days.

4. Processing of Refunds

• Approved refunds will be processed within 7-10 business days.
• Refunds will be issued via the original payment method used during purchase.

5. Changes to This Policy

We reserve the right to update this Refund Policy at any time. Any changes will be posted on this page with the updated date.

6. Contact Us

For any refund-related queries, feel free to reach out:

💡 By using our services, you agree to this Refund Policy.